First choice for fast and easy help
The factors of sucess of your business also include a stable IT infrastructure with products of different producers. You know that the efficiency of your IT system does not only depend on first-class hard- and software.
Occurring problems must be solved fast and efficiently in the interest of the user. A professional Service Desk provides the foundation required for competent problem solving.
The Service Desk of itec systems AG offers you various support models, ranging from the simple 1st-Level HelpDesk, to the entire operation of the support organisation based on the ITIL process framework.
Benefit from our many years of experience and the high-quality support we provide.
- Multilingualism
- 24/7-support around the clock
- Processes pursuant to ITIL-standard
- Top-qualified and certified personnel
- High rate of first-call-resolutions